Securifi Community Forum

Securifi Products => Almond+ => Topic started by: webintrigue on February 16, 2015, 01:08:08 am

Title: Router no longer pushing Internet to devices
Post by: webintrigue on February 16, 2015, 01:08:08 am

Setup the router today and updated to R070. After 5 hours, the attached computers, both LAN and wifi no longer have Internet access. Diagnostics of the router says everything is good, it has Internet connection, but it stopped Internet from computers. The iPhone app cannot connect to it anymore, the LAN connected computers cannot access the router anymore. Multiple router reboots do not resolve it. Router still shows everything is fine and shows connected devices.

Sending this from cellphone, so hopefully someone has some ideas.

Title: Re: Router no longer pushing Internet to devices
Post by: LGNilsson on February 16, 2015, 06:02:26 am

In situations like this, please contact our support team, as they can help you straight away instead of having to wait for a reply from someone on the forums.
To be honest, I don't know what's going, I haven't come across this issue, so please get in touch with our support team so they can try to help you out.