Securifi Community Forum
Securifi Products => Almond+ => Topic started by: Nescent on February 20, 2015, 03:09:26 am
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Hey guys,
Before I bother the support guys, I just wanted to reach out to the local community and see if anyone else has had the problems I am experiencing with their Almond+
Here are a list of things that might come up
- Only recently been able to start using the Almond+ as of 2 days ago (I know, long wait!!)
- I have updated the firmware to the most recent one as of 2 days ago
- Cable modem (30mbps) is in NAT mode, port 1 has connected to the Almond+'s uplink port. All devices have been hard booted
- Devices on Network:
- Samsung SmartTV (h7000) (wired)
- Raspbery Pi running OpenElec, XBMC Frodo (wired)
- Synology DS413j NAS (wired)
- laptops, phones and tablets are wireless
okay that all said and out of the way, I've come home everyday after work to find that my A+ has turned off and has dropped all my devices off of the DHCP client list, requiring them all to be restarted. I believe that the A+ is overheating and turning off. Currently it is sitting behind the TV, lying on its side.
I have to remove and return the powercord to turn the device back on, and then many of the devices will not reconnect until I start removing network cables. Now, I don't know if I actually need to do that or not, I've just noticed whats worked.
Is there a setting I should be turning on in the A+ to help it deal with heat issues? Or is something causing it to turn off?
I am confused and hoping I have a faulty unit that can be replaced.
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It's not a heat issue. Please contact the support team, it looks like you're going to need a replacement.
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alrighty, thanks Lars