Securifi Community Forum

Securifi Products => Almond+ => Topic started by: obmd1 on March 24, 2015, 11:02:10 pm

Title: Cloud down?
Post by: obmd1 on March 24, 2015, 11:02:10 pm

Anyone try and connect to the cloud account tonight? Got logged out of the app, not allowing login or password change, and cannot get in via connect.securifi.com

Title: Re: Cloud down?
Post by: mr23 on March 24, 2015, 11:34:43 pm

None of my android devices nor laptop web (https://connect.securifi.com/home) can access cloud-based authentication apparently.

Title: Re: Cloud down?
Post by: czyzczyz on March 24, 2015, 11:40:50 pm

Cloud seems to have been down for a bit, is now up but very slow.

Title: Re: Cloud down?
Post by: obmd1 on March 24, 2015, 11:44:22 pm

All better now

Title: Re: Cloud down?
Post by: LGNilsson on March 24, 2015, 11:51:41 pm

Sorry, it was a glitch on our side.

We'll be updating our cloud software in the coming week or two to try and avoid these things from happening in the future.

Title: Re: Cloud down?
Post by: xtbs26 on March 25, 2015, 07:01:41 am

Seems to be down again this morning. As I get more and more devices and functions tied to HA/Almond the importance of the reliability of the cloud goes up exponentially. I certainly hope that these episodes dwindle down in number, and when they are planned that we receive notice.