Securifi Community Forum

Securifi Products => Almond+ => Topic started by: pluggin on June 10, 2015, 03:36:36 pm

Title: R80 and Quirky sensor
Post by: pluggin on June 10, 2015, 03:36:36 pm

I updated to the last R80 firmware and now only one of four quirky sensor shown open all the time. I reset the sensor but nothing happened. Could be a sensor hardware problem o firmware issue? Anyone with same issue?

Title: Re: R80 and Quirky sensor
Post by: mparadis on June 10, 2015, 11:54:01 pm

Where does it report that? iOS app, android app, local web up, remote web up or lcdUi?

Title: Re: R80 and Quirky sensor
Post by: pluggin on June 11, 2015, 12:17:45 am

Quote from: mparadis on June 10, 2015, 11:54:01 pm

Where does it report that? iOS app, android app, local web up, remote web up or lcdUi?

report it IOS app, local web and lcdUI (I dont use android or remote web)

Title: Re: R80 and Quirky sensor
Post by: pluggin on June 11, 2015, 12:41:53 am

Downgrade to R076 firmware and all works fine again. There is a problem with R080!!!

Title: Re: R80 and Quirky sensor
Post by: Ashok on June 12, 2015, 07:46:05 am

@ pluggin,

It seems like we do have those sensors and it is working fine at our end with R80, however, could you please provide us the model number of that particular sensor. And also if possible can you reinstall R80 and send us the log files so that our team can take a look and try to find out the exact cause to fix it.