Securifi Community Forum

Securifi Products => Almond+ => Topic started by: shadow4478 on February 17, 2016, 09:32:05 pm

Title: cant unlink almond +
Post by: shadow4478 on February 17, 2016, 09:32:05 pm

Hi, I purchased the almind plus 2nd hand and hooked it up everything works but i can not unlink the previous account.
has anyone had this problem.
It gives me an erroe stating unlink failed.

Title: Re: cant unlink almond +
Post by: Ashok on February 18, 2016, 09:04:17 am

@ shadow4478,

Try to make sure that the software on the Almond+ is R83, run the diagnostics and sync the time through Time app and then try to unlink. If it still fails PM me the cloud account you see on the device.