Securifi Community Forum

Securifi Products => Almond+ => Topic started by: deborahhowson on June 06, 2016, 03:33:32 pm

Title: iPhone not showing notifications
Post by: deborahhowson on June 06, 2016, 03:33:32 pm

Hi my iphone has suddenly stopped receiving notifications, all the notifications are in the 'Recent Activities' list but they are not being notified to my phone.

Notifications are setup correctly and allowed on the iphone
The Almond+ is setup as an access point (as it has always been when the notfications worked) and is connected via network cable to my router
All my sensors are set to 'Always' notify me.

Help!

Thanks

Title: Re: iPhone not showing notifications
Post by: Ashok on June 06, 2016, 05:04:58 pm

@ deborahhowson,

Try to reboot the Almond+ and then check, it should be working.

Title: Re: iPhone not showing notifications
Post by: deborahhowson on June 07, 2016, 06:02:24 am

That was the first thing I did, thanks.  Have rebooted several times to no avail.  Has latest software update on too.

Title: Re: iPhone not showing notifications
Post by: fillibar on June 07, 2016, 10:02:20 am

@deborahhowson
I am not an iPhone user, but have you rebooted the phone? Maybe closed out the Securifi app and restarted it?

Title: Re: iPhone not showing notifications
Post by: Ashok on June 07, 2016, 10:32:55 am

@ deborahhowson,

Please do send us the log files and meanwhile, is it possible for you to check with any android device?

Title: Re: iPhone not showing notifications
Post by: deborahhowson on June 08, 2016, 04:12:18 am

Thanks, it worked when installed on my works android device so uninstalled the app from the iphone, rebooted iphone and reinstalled app, now works again.  Thank you!