Securifi Community Forum

Securifi Products => Almond+ => Topic started by: taljance on July 18, 2016, 02:39:21 pm

Title: Everspring Sirene SE812 problem
Post by: taljance on July 18, 2016, 02:39:21 pm

Hello.....I just bought Everspring Sirene SE812 but I have trouble connect to my Almond+? I follow that 3 fast link key connect click but no luck. I use AP2-R085.... version. Any answer is welcome. Thank you in advance.

Title: Re: Everspring Sirene SE812 problem
Post by: fillibar on July 18, 2016, 03:12:00 pm

How close is the siren to the Almond+? You generally want devices within 1 meter (preferably closer) while pairing.
Was the siren new or used? If used, you might need to reset it in case someone had it paired before.

Title: Re: Everspring Sirene SE812 problem
Post by: taljance on July 18, 2016, 04:11:03 pm

I am before my Almond+, and its new, first time online. :S

Title: Re: Everspring Sirene SE812 problem
Post by: Ashok on July 18, 2016, 05:20:36 pm

@ taljance,

Try this, tap on Add-->Remove (Single Remove only--> and follow the removal process on Everspring Sirene SE812, you may receive a message "Unknown sensor removed" then try adding it, should work.

Title: Re: Everspring Sirene SE812 problem
Post by: taljance on July 19, 2016, 06:12:22 am

I try that too...nothing. I remove all sernsors, I restart and same. ...

3times click ...green light on for some seconds which mean sending signal (I suppose)....and nothing to almond

:S

Title: Re: Everspring Sirene SE812 problem
Post by: Ashok on July 19, 2016, 07:19:53 am

@ taljance,

Send us the log files, we would get back to you with the solution.