Securifi Community Forum

Sensors and Home Automation => Home automation => Topic started by: d.kiran on September 09, 2016, 12:32:34 am

Title: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 09, 2016, 12:32:34 am
I got myself the SmartThings Water Leak and Arrival sensor for the labor day sale.

1. The Water Leak sensor is on the supported list. Moreover, I have PEQ zigbee sensors that look identical and according to the Wiki are rebranded Centralite sensors. Not sure why this would not work.

2. The arrival sensor did get added and show up as Unknown device in the list. I can't do anything with this.

Most interestingly, the webUI constantly refreshes with a Lost Connection message when there is an unknown device. I tried Chrome, Firefox and IE and this behavior is present in all three.

(https://i.sli.mg/dgr697.png)

@Ashok - I sent logs with d.kiran in the name. Let me know if you need anything else.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 09, 2016, 12:37:33 am
I tried adding the water leak sensor with the LCD screen and it now shows "Generic Device". Sent another log
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Fire69 on September 09, 2016, 07:27:32 am
I had the connection problem too after adding a Philips LivingWhites plug, which apparently is not supported!
Couldn't remove it afterwards either, because it wasn't listed anywhere.  Ashok had to remotely connect to my A+ and manually remove it from the device DB...
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 12, 2016, 11:08:15 am
@Ashok - Can you help with this?

1. The smartthings water leak sensor should work according to https://wiki.securifi.com/index.php/List_of_compatible_sensors_-_Almond%2B_2014 . I have the PEQ sensor as well that looks very identical and both moisture and temperature sensors are working.

(https://i.sli.mg/bPoDP7.png)

Should this work with Almond+ or not ?

2. SmartThings Arrival Sensor - This is zigbee, but I don't know if Samsung has any proprietary stuff in it.

Since I have a 14 day return window, if you can let me know soon that would be great.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Ashok on September 13, 2016, 04:38:25 am
@ d.kiran,

Could you please remove it from the LCD UI and then re-add it, that should solve the issue.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 13, 2016, 11:08:45 am
@Ashok - I tried removing it from LCD and adding it again. It keeps adding as StandardCIE and both temperature and humidity don't work. I sent the logs again.

Also, any suggestion about the arrival sensor?
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: mparadis on September 13, 2016, 07:19:38 pm
What is the arrival sensor?
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 13, 2016, 07:48:42 pm
I don't know if it is a rebranding of their presence scensor or a new device - https://shop.smartthings.com/#!/products/samsung-smartthings-arrival-sensor

The idea for me was to use this in my car as sensor to take actions when my car joins the network.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 13, 2016, 07:53:13 pm
Now this is interesting. I had left the smartthings water sensor as a standardCIE device and forgot about it.

However, my linear light switches and monoprice relay switches were not working. This is extremely odd considering those are z-wave and smartthings sensor is zigbee.

However, when I removed the smartthings sensor, those switches started working again. This is extremely weird.

As usual, I sent logs.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Ashok on September 14, 2016, 09:51:48 am
@ d.kiran,

We received the logs and are in the process of debugging and mostly by tomorrow, would give you an update.

Arrival sensor is similar to dash button, but here as soon as it comes in range of Zigbee the signal would be sent that the device is in network now.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Ashok on September 15, 2016, 09:55:15 am
@ d.kiran,

I am still in the process of debugging the issue with our team, please do allow me some more time to get back.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 15, 2016, 11:49:37 pm
Thanks Ashok
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Ashok on September 16, 2016, 07:00:07 am
@ d.kiran,

Thank you for your time. It seems like we have not received the proper information about what all clusters we got for the Water leak sensor and if it is getting joined as "Generic device" support is not added yet on the Web UI. Please remove the sensor and add it again, wait for at least 3-5 minutes and hit send logs.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 16, 2016, 10:23:51 am
@ d.kiran,

Thank you for your time. It seems like we have not received the proper information about what all clusters we got for the Water leak sensor and if it is getting joined as "Generic device" support is not added yet on the Web UI. Please remove the sensor and add it again, wait for at least 3-5 minutes and hit send logs.

Hi Ashok - The wiki says it is supported and verified by Securifi. Also, I have the PEQ sensors that work perfectly for Temperature and water sensor. The smart things is exactly the same device. Is there a way I can make the almond+ think that it is a PEQ sensor ?

Lastly, I haven't heard back from you on the Arrival Sensor. Is that supported currently? If not, will you be able to add support ?
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 16, 2016, 10:53:31 am
Sent logs again as Smartthings water sensor. In WebUI, it shows as unsupported sensor. In the ios app however, it shows as a On/Off device. When I tested with water, the value changes from On to Off.

Looking at the logs, both the temperature and the leak value is being sent. Hopefully it is something minor.

Also, please tell me what to do about Arrival sensor?
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Ashok on September 17, 2016, 05:16:14 pm
@ d.kiran,

Hi Ashok - The wiki says it is supported and verified by Securifi. Also, I have the PEQ sensors that work perfectly for Temperature and water sensor. The smart things is exactly the same device. Is there a way I can make the almond+ think that it is a PEQ sensor ?

Lastly, I haven't heard back from you on the Arrival Sensor. Is that supported currently? If not, will you be able to add support ?

It was supported fully, however, with the recent update we added support for the generic device, where we are not sure what all a device supports because few devices they don't mention about it, but supports more than one feature and these kind of devices would get added as generic device for which only the LCD is supported and will be taken care through our future firmware updates for the other UI's. We would try to debug the log files and would get back to you with both the updates.

Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on September 30, 2016, 08:15:27 pm
As an update for anyone still looking

1. SmartThings Water Sensor - This works with all the UIs, LCD, Mobile App UI and Rules. The only problem was that it did not pop up the device type. I had to change this on the LCD to water sensor and it started working fine.

2. Arrival Sensor - This is currently not supported. I don't know when the support will be added. @Ashok - I have sent the log files for the Arrival Sensor as well. If you need any more information from my side to support this device, let me know.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: mparadis on September 30, 2016, 08:26:00 pm
d.kiran does the water sensor also report temperature?
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on November 15, 2016, 09:44:55 am
d.kiran does the water sensor also report temperature?

Hi, I just saw this message. Yes it does report temperature as well.

@Ashok - Any update on whether the arrival sensor will be supported by Almond+? It's currently available for $16 at Crutchfield and could be extremely useful if you guys can support this. 
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: mparadis on November 15, 2016, 11:17:16 am
Thanks!
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on November 22, 2016, 06:10:48 pm
Bump  @Ashok - Any update on whether the arrival sensor will be supported by Almond+?
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Ashok on November 23, 2016, 07:41:45 pm
@ d.kiran,

Bump  @Ashok - Any update on whether the arrival sensor will be supported by Almond+?

Let me check, if we could take some assistance from you and then add the support for Arrival sensor would get back to you.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: d.kiran on November 27, 2016, 10:22:25 am
@Ashok - Happy to help in any way I can. Let me know how I can help. Thanks
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: Ashok on November 28, 2016, 11:58:43 am
@ d.kiran,

Thank you, we may have to provide few files, which needs to be uploaded, please check your PM.
Title: Re: SmartThings Water Leak and Arrival Sensor
Post by: lukeliu on January 04, 2017, 08:46:20 pm
@ d.kiran,

Let me check, if we could take some assistance from you and then add the support for Arrival sensor would get back to you.

Happen to see this. It seems the arrival sensor has very low power at channel 24 when transmitting beacon request, where Almond+ uses for association and communication. It seems to be arrival sensor's problem. Wish Almond+ can open up the interface to let user choose which channel to use in Zigbee.