Securifi Community Forum
Securifi Products => Almond+ => Topic started by: ilpipe on October 24, 2016, 07:54:16 pm
-
Hi, I set up my modem-router (adsl) in bridge mode. I did all the intalation of my new almond+. When i plug my pc via ethernet some pages didn't work well, but when i connect via wifi i can surf all right.
My pc has windows10 and the ethernet port works OK.
What can be?
Thanks a lot.
Luciano
-
@ ilpipe,
Hi, I set up my modem-router (adsl) in bridge mode. I did all the intalation of my new almond+. When i plug my pc via ethernet some pages didn't work well, but when i connect via wifi i can surf all right.
My pc has windows10 and the ethernet port works OK.
What can be?
Thanks a lot.
Luciano
Could we try with other LAN ports and also, is this happening only with Windows 10 or all the hardwired devices?
-
I would also try a different cable before doing anything more invasive.
-
Hi, thanks for your replies. I tried:
- Changing the cables
- Reset the router.
- Differents ports.
- Unplug for about an hour.
And nothing.
Test with wifi, with ethernet on my pc.
Wifi:
(https://drive.google.com/uc?export=view&id=0Bz7ZYw8zIWkSRzZGSk5VV2oyVVJ2bWFYV0hBaFp1aHl6YW9n)
Ethernet:
(https://drive.google.com/uc?export=view&id=0Bz7ZYw8zIWkSM3dNODdLU2hPTDZ4VGVqYjhlT0w2QTFhd01r)
Also, when I want to watch Netflix on my smart tv (LG) on Wifi, I have this error.
(https://drive.google.com/uc?export=view&id=0Bz7ZYw8zIWkSMHpUNG9KdzN2dWc1MGJpSkY4bWdmbFVNbWdJ)
Thanks a lot,
Luciano
-
@ ilpipe,
Please reach our support team at support@securifi.com, who would be happy to take care of this concern.
-
Thanks for your reply. I did it, via mail and chat. They took control of my pc with no luck. They said that my router is broken and I have to change it for a new one. But the only test They did it was That a trace of google, check if my ethernet board was enabled and nothing else.
That I believe is a misconfiguration of the router, but I do not know what to do.
Thanks a lot,
Luciano
-
I am out of ideas but I would definitely contact support. They are very responsive and should be able to get you set up.
-
Thanks, I will try again
-
Hi, I set up my modem-router (adsl) in bridge mode. I did all the intalation of my new almond+. When i plug my pc via ethernet some pages didn't work well, but when i connect via wifi i can surf all right.
My pc has windows10 and the ethernet port works OK.
What can be?
Thanks a lot.
Luciano
-
Does the PC work on a different router when plugged into the ethernet port?
-
Does the PC work on a different router when plugged into the ethernet port?
Hi, yes. Btw, sometimes the touch screen donīt work. Itīs normal?
Thanks