Hi
What version of Danfoss are you using, Lars said a+ supports the LC-13 edition, but not the old one (look under the battery cap if firmvare is 2.51 or below) you have the same issue that I have, and Lars and the tech team already have a dump from my setup.
The new LC-13, have a diffrent software and z-wave SDK (4.5) than the old one.
Lars said last week, that support would be soon... I hope hi is right. I'm trying to upgrade all my 14 Danfoss LC, as there is a big error in the software with the old one. Danfoss have said they will replace all my devices due to this error.