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Blank Screen
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Topic: Blank Screen (Read 4503 times)
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jjb488
Newbie
Posts: 4
Thanks: 0
Registered : 16/07/2014
Blank Screen
«
on:
July 16, 2014, 12:40:09 am »
Almond has been working fine up until today. I had to unplug it to move some things - then plugged it back in and the screen is blank (black). No idea what is wrong with it. Anyone know?
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LGNilsson
Guest
Re: Blank Screen
«
Reply #1 on:
July 16, 2014, 01:16:50 am »
Apologies for mixing things up at first, I didn't pay attention to which forum you'd posted this in.
Please contact our support team, they'll help you with this -
http://www.securifi.com/support
«
Last Edit: July 16, 2014, 01:28:58 am by Lars
»
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jjb488
Newbie
Posts: 4
Thanks: 0
Registered : 16/07/2014
Re: Blank Screen
«
Reply #2 on:
July 16, 2014, 01:27:52 am »
I don't even see that button. I see one on the side next to the ports and power cable slot. I tried pressing that and nothing happens.
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LGNilsson
Guest
Re: Blank Screen
«
Reply #3 on:
July 16, 2014, 01:29:52 am »
It seems like your Almond has failed for some reason and as mentioned in the edited post above, our support team will be able to help you out and arrange for a replacement unit.
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jjb488
Newbie
Posts: 4
Thanks: 0
Registered : 16/07/2014
Re: Blank Screen
«
Reply #4 on:
July 16, 2014, 01:30:51 am »
ok thank you. do I just wait for them to contact me then?
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LGNilsson
Guest
Re: Blank Screen
«
Reply #5 on:
July 16, 2014, 01:35:39 am »
Can you either call them or send them an email?
Please see
http://www.securifi.com/support
for contact information.
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jjb488
Newbie
Posts: 4
Thanks: 0
Registered : 16/07/2014
Re: Blank Screen
«
Reply #6 on:
July 16, 2014, 01:38:35 am »
ok thanks. I'll email them.
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