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Author Topic: Random Reboots  (Read 7626 times)

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Offline cranecj

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Random Reboots
« on: July 21, 2014, 04:55:35 pm »
My Almond+ randomly reboots itself.  In the past week, it has happened 2 or 3 times while I have been working (I can see the router from my desk), and I don't know how many times while I haven't been here.  Everything seems completely normal once it starts back up.  The router is not particularly hot when it happens.
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LGNilsson

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Re: Random Reboots
« Reply #1 on: July 21, 2014, 10:50:01 pm »
Do me one favour, do a hardware reset - http://wiki.securifi.com/index.php?title=Hardware_reset_button_-_Almond%2B_2014 and then let us know if the problem goes away or not.
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Offline cranecj

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Re: Random Reboots
« Reply #2 on: July 26, 2014, 01:18:44 pm »
Just did a factory reset.  I will let you know in a couple of days if that fixed the issue.
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Offline cranecj

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Re: Random Reboots
« Reply #3 on: July 29, 2014, 07:18:44 pm »
This seems to have fixed it.  I've had it on for 3 days since the hardware reset, and I haven't had to reboot it yet.  Thanks for the fix.
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LGNilsson

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Re: Random Reboots
« Reply #4 on: July 29, 2014, 11:24:05 pm »
Phew  :P
Let's hope it continues that way.
If not, please do let us know as that would be a serious problem if it keeps rebooting.
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Offline cranecj

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Re: Random Reboots
« Reply #5 on: August 01, 2014, 12:25:33 pm »
Similar problem just happened, except this time it just froze. My wifi disconnected.  I could still find both my 2.4 and 5 Ghz connections, but received an error when I tried to connect to them.  I had the almond+ screen blanked, and it was nonresponsive.  I gave it several minutes to recover and ended up having to unplug the router to restart it.  I don't know if this is related to my earlier issue or not.
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Offline cranecj

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Re: Random Reboots
« Reply #6 on: August 01, 2014, 12:28:11 pm »
The almond+ was on from when I did the factory reset at approximately: « Reply #2 on: July 26, 2014, 01:18:44 PM »
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Offline scarab682

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Re: Random Reboots
« Reply #7 on: November 10, 2014, 04:23:28 pm »
My Almond+ also reboots randomly. I tried a factory reset. It was ok for a few days and then it started again. I did a factory reset again and this time I also updated the new firmware. It still randomly reboots. Sometimes when it comes up after reboot it does not connect to the internet. I have to then manually reboot it again for it to connect to the internet.
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LGNilsson

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Re: Random Reboots
« Reply #8 on: November 10, 2014, 08:34:20 pm »
Please contact the support team and they'll arrange for a replacement.
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