connect.securifi.com was originally designed to be a solution that would enable remote sensor access. Due to overwhelming requests we decided to do a local web UI controlling the sensors in addition to the cloud service and the two kind of ended up being parallel solutions for controlling the sensors. This is why sensors are first, as it was intended as a compliment to the mobile apps, rather than as a fully fledged router UI. That said, the cloud UI does enable remote access, whereas the local UI would require you to use some kind of remote access service like a VPN to access it when you're not at home.
Right now things have ended up being a little bit messy, but we're working on getting things sorted out properly. As such, any router features outside of the local web UI should be considered beta and changing on a regular basis.
That said, I can see the router data just fine, so I'm not sure what's going on in your case, in fact, it seems like they've added some new features such as the ability to block certain MAC addresses.
Hopefully this explanation makes some kind of sense.
