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Author Topic: Losing Sensors and Range Extender Connection  (Read 5064 times)

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Offline Tim

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Losing Sensors and Range Extender Connection
« on: September 21, 2016, 12:03:55 am »
My unit was relatively stable up until the R089 firmware. Now I have lost the sensors on it TWICE and it constantly loses connection to the router when in range extender mode.

Is there a method to backup the sensor configurations? I don't understand why it's not backed up to the cloud account, but it isn't.

I would like to stop having to reconnect sensors, so either a way to do this with the Almond+ or I'm just going to give up. I like rollercoasters in real life, but not when it comes to getting an AP to work reliably.

Offline mparadis

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Re: Losing Sensors and Range Extender Connection
« Reply #1 on: September 21, 2016, 07:09:50 am »
It doesn't make sense that you would lose both. Are you losing the sensors in the app or on the LCD? Either way I'm not sure what would be causing that. I would reach out to support as this is a strange issue. They are usually very helpful.

 

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