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Author Topic: Can,t sign into app  (Read 2045 times)

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Offline Dudeness30

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Can,t sign into app
« on: March 15, 2016, 08:31:52 pm »
I have been using the app on a iPhone 5s and it works fine. Now I just got a 6s and it will not sign in. The sign in window goes down when I try to sign in like it worked, then comes back up asking me to sign in again.
Almond+, 2 flood sensors, 1 motion sensor, 1 Z-wave water valve, 2 Aeon Labs DSC06106-ZWUS - Z-Wave Smart Energy Switch, 1 Enerwave ZWN-RSM1S Z-Wave Relay, 1 GE Z-Wave Outdoor Module, 1 Enerwave ZWN-RSM2 Z-Wave Smart Dual Relay,

Offline Dudeness30

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Re: Can,t sign into app
« Reply #1 on: March 15, 2016, 10:32:15 pm »
It works now, just had to disconnect wifi, then I could sign in.
Almond+, 2 flood sensors, 1 motion sensor, 1 Z-wave water valve, 2 Aeon Labs DSC06106-ZWUS - Z-Wave Smart Energy Switch, 1 Enerwave ZWN-RSM1S Z-Wave Relay, 1 GE Z-Wave Outdoor Module, 1 Enerwave ZWN-RSM2 Z-Wave Smart Dual Relay,

Offline hjsimpson

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Re: Can,t sign into app
« Reply #2 on: May 16, 2016, 02:50:14 pm »
This happened to me a 2 days ago, I deleted and reinstalled the app several times and finally it worked.   no indication of what the issue was.

This is the same for notifications...they work some times but not all the time. 
I find that notification are inconsistent for all the devices even when that are set to always.
 >:(

Offline Ashok

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Re: Can,t sign into app
« Reply #3 on: May 16, 2016, 05:51:49 pm »
@ hjsimpson,

Could you please let us know, if this is happening with all the sensors or any particular sensor?

Offline hjsimpson

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Re: Can,t sign into app
« Reply #4 on: May 17, 2016, 10:28:40 am »
I believe its all sensors in general, extremely inconsistent.   
After conversing with tech support,  the logs from the router were forwarded over yesterday.

 

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