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Author Topic: Cannot reboot router via Android App anymore  (Read 1585 times)

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Offline ptc1982

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Cannot reboot router via Android App anymore
« on: March 17, 2016, 10:38:03 pm »
Hello Everyone,,

I have the Almond 2015 and for the last few weeks I noticed I can no longer reboot the router through my android app(Software version - AL2-R089).  When I try, it says "reboot successful" on the app and the router LCD goes black indefinitely til I pull the plug.

Any suggestions? I have tried factory resetting the router.

Thank you for your time.

Offline Ashok

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Re: Cannot reboot router via Android App anymore
« Reply #1 on: March 18, 2016, 06:43:54 am »
@ ptc1982,

What is the make and model number of the phone on which you are using the Android app, also is this happening with multiple devices?

Offline ptc1982

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Re: Cannot reboot router via Android App anymore
« Reply #2 on: March 18, 2016, 08:49:14 am »
@ ptc1982,

What is the make and model number of the phone on which you are using the Android app, also is this happening with multiple devices?

Hi Ashok,

I have a Galaxy Note 4 N910T running android 5.1.1 as well as a Google Nexus 6 running android 6.0.1; almond reboot command reacts the same on both phones.

Offline Ashok

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Re: Cannot reboot router via Android App anymore
« Reply #3 on: March 18, 2016, 09:33:31 am »
@ ptc1982,

Thank you and how about rebooting from the device, like unplugging the power cable and re plugging it does it work fine like that?

Offline devi

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Re: Cannot reboot router via Android App anymore
« Reply #4 on: March 18, 2016, 10:58:25 am »
Hi @ ptc1982,

There is problem with Router reboot in Almond 2015, we will be fixing it soon.

Offline ptc1982

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Re: Cannot reboot router via Android App anymore
« Reply #5 on: March 18, 2016, 11:47:38 am »
Hi @ ptc1982,

There is problem with Router reboot in Almond 2015, we will be fixing it soon.

Thanks for the prompt replies.

I'll be on the lookout for any new firmware updates containing this fix.

 

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