@ Bananadoc,
It's less than 20ft from the router. If I put it any closer it won't be a range extender at all! I've factory reset several times. No difference. Watching TV this evening I've had to run the wizard five times.
We have few rare scenarios, where even if the distance is less but signals from the main router won't be consistent, but again at a different location when we keep even further distance, the signal would be consistent and works fine. We should be doing a factory reset only ones or twice. Try to reach our support team at
support@securifi.com, who would be happy to take care of it for you.