SmartThings Water Leak and Arrival Sensor

[d.kiran]

I got myself the SmartThings Water Leak and Arrival sensor for the labor day sale.

1. The Water Leak sensor is on the supported list. Moreover, I have PEQ zigbee sensors that look identical and according to the Wiki are rebranded Centralite sensors. Not sure why this would not work.

2. The arrival sensor did get added and show up as Unknown device in the list. I can't do anything with this.

Most interestingly, the webUI constantly refreshes with a Lost Connection message when there is an unknown device. I tried Chrome, Firefox and IE and this behavior is present in all three.



@Ashok - I sent logs with d.kiran in the name. Let me know if you need anything else.

[d.kiran]

I tried adding the water leak sensor with the LCD screen and it now shows "Generic Device". Sent another log

[Fire69]

I had the connection problem too after adding a Philips LivingWhites plug, which apparently is not supported!
Couldn't remove it afterwards either, because it wasn't listed anywhere.  Ashok had to remotely connect to my A+ and manually remove it from the device DB...

[d.kiran]

@Ashok - Can you help with this?

1. The smartthings water leak sensor should work according to https://wiki.securifi.com/index.php/List_of_compatible_sensors_-_Almond%2B_2014 . I have the PEQ sensor as well that looks very identical and both moisture and temperature sensors are working.



Should this work with Almond+ or not ?

2. SmartThings Arrival Sensor - This is zigbee, but I don't know if Samsung has any proprietary stuff in it.

Since I have a 14 day return window, if you can let me know soon that would be great.

[Ashok]

@ d.kiran,

Could you please remove it from the LCD UI and then re-add it, that should solve the issue.

[d.kiran]

@Ashok - I tried removing it from LCD and adding it again. It keeps adding as StandardCIE and both temperature and humidity don't work. I sent the logs again.

Also, any suggestion about the arrival sensor?

[mparadis]

What is the arrival sensor?

[d.kiran]

I don't know if it is a rebranding of their presence scensor or a new device - https://shop.smartthings.com/#!/products/samsung-smartthings-arrival-sensor

The idea for me was to use this in my car as sensor to take actions when my car joins the network.

[d.kiran]

Now this is interesting. I had left the smartthings water sensor as a standardCIE device and forgot about it.

However, my linear light switches and monoprice relay switches were not working. This is extremely odd considering those are z-wave and smartthings sensor is zigbee.

However, when I removed the smartthings sensor, those switches started working again. This is extremely weird.

As usual, I sent logs.

[Ashok]

@ d.kiran,

We received the logs and are in the process of debugging and mostly by tomorrow, would give you an update.

Arrival sensor is similar to dash button, but here as soon as it comes in range of Zigbee the signal would be sent that the device is in network now.

[Ashok]

@ d.kiran,

I am still in the process of debugging the issue with our team, please do allow me some more time to get back.

[d.kiran]

Thanks Ashok

[Ashok]

@ d.kiran,

Thank you for your time. It seems like we have not received the proper information about what all clusters we got for the Water leak sensor and if it is getting joined as "Generic device" support is not added yet on the Web UI. Please remove the sensor and add it again, wait for at least 3-5 minutes and hit send logs.

[d.kiran]

@ d.kiran,

Thank you for your time. It seems like we have not received the proper information about what all clusters we got for the Water leak sensor and if it is getting joined as "Generic device" support is not added yet on the Web UI. Please remove the sensor and add it again, wait for at least 3-5 minutes and hit send logs.

Hi Ashok - The wiki says it is supported and verified by Securifi. Also, I have the PEQ sensors that work perfectly for Temperature and water sensor. The smart things is exactly the same device. Is there a way I can make the almond+ think that it is a PEQ sensor ?

Lastly, I haven't heard back from you on the Arrival Sensor. Is that supported currently? If not, will you be able to add support ?

[d.kiran]

Sent logs again as Smartthings water sensor. In WebUI, it shows as unsupported sensor. In the ios app however, it shows as a On/Off device. When I tested with water, the value changes from On to Off.

Looking at the logs, both the temperature and the leak value is being sent. Hopefully it is something minor.

Also, please tell me what to do about Arrival sensor?