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Author Topic: Almond+ touch screen issue  (Read 1552 times)

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Offline aaryan

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Almond+ touch screen issue
« on: October 05, 2016, 09:47:05 pm »
My almond+ touchscreen is not working. It was all working fine until last week and now it take15 to 20 clicks on the same item to just get into the menu.

when i touch the screen the device wakes up but after that to get anything working i need to tap atleast 20 times before it goes into the sub menu and again in the sub menu same issue...

From the webinterface the router is all working fine and i am able to connect to internet and everything.

I did a factory reset to see if there was an issue but it seems to have done nothing - can someone please help

Offline fillibar

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Re: Almond+ touch screen issue
« Reply #1 on: October 05, 2016, 10:24:49 pm »
I would recommend calling support to see if they can help diagnose it. It sounds more like a hardware problem with the screen though if everything else is working fine.
Almond 3 mesh handling the home.

 

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