@Pabpoo
To my best knowledge, it should not be happening. Please send us the log files by tapping "Help--> Send Longs " and enter the description as Log files for Pabpoo to see what can be done in this regards.
No luck, got “sorry, unable to send logs”.
On CloudDaemon.log: “{"CommandType":"SendLogs","Success":"false","ReasonCode":"0","AppID":"2"}”