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Author Topic: No notifications while phone is locked  (Read 1162 times)

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Offline Gaz

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No notifications while phone is locked
« on: May 31, 2018, 05:09:10 pm »
App version: 7.68
Device: Huawei P20 lite
Android: 8.0.0


I am receiving no notifications from the almond app while the phone is locked, when I unlock the phone sometimes the notifications then arrive, but not always.

All setting on phone are set to allow notifications during lock state and power optimising is disabled, as far as I have tested other applications are giving notifications and display them on the locked screen.

Offline guptaandrew

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Re: No notifications while phone is locked
« Reply #1 on: June 15, 2019, 06:23:18 am »
okay so here i am reply because i don't know how but i am facing the same problem now. Don't know what to do if you figured it out yet then please let me know. I will thankful for your help mcdvoice
« Last Edit: June 22, 2019, 03:44:08 pm by guptaandrew »

Offline vikas jilla

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Re: No notifications while phone is locked
« Reply #2 on: June 16, 2019, 11:34:22 pm »
Hi @guptaandrew

Are you receiving notifications for other apps when the phone is locked? And may I know the Mobile brand, model, OS version and App version?

 

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