Need Password for Access

[mcgap235]

I am on a MacBook Pro 2013 running Mavericks OS and with Airport Utility. I have done the connections for my new Almond+ and the touch screen lights up and I can advance to the point where it says to go to the security website. So there is internet connection to that point. However, when I select one of the two options to connect to Almond+ (2.5 or 5.0), a box comes up wanting the WPA2 password. I have no idea what it is looking for. I have tried other passwords for the previous network, admin, blank spaces etc. But when and if the join button activates, it shows an error.

I know I must be missing something here and it's probably simple and I'm just not getting it. It's obvious that Airport Utility knows the network is there. I just can't get past this password block.

I'd appreciate any help with this.

[LGNilsson]

Please tap on the Wireless tile in the LCD UI and you'll see the Wi-Fi password for the 2.4 and 5GHz networks by tapping in the corresponding tab.

[mcgap235]

Thanks for the help! You probably know this already, but when the Almond+ fires up, the screen that comes up is for the Wizard which did not take me anywhere that I could tap into the password. But when I chose not to use the Wizard, then the screen with the Wireless Setting options appeared. No doubt I should have figured this out, but it would be helpful if the instructions pointed this out somewhere. I'm set up now. Appreciate your help.

[LGNilsson]

Right, you do have a point and I'll discuss this with the software team.

[jwmann]

Thanks for the help! You probably know this already, but when the Almond+ fires up, the screen that comes up is for the Wizard which did not take me anywhere that I could tap into the password. But when I chose not to use the Wizard, then the screen with the Wireless Setting options appeared. No doubt I should have figured this out, but it would be helpful if the instructions pointed this out somewhere. I'm set up now. Appreciate your help.

I had this exact same problem. I only ended up discovering the other option by accident.
It was quite frustrating.
At the very least they should display the current password for the WiFi within the wizard itself!

[LGNilsson]

We're going to make changes to the wizard so the Wi-Fi SSID's and passwords are shown.